Overview
Thank you for shopping at greenmori.com. We aim to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please read our return and refund policy below.
1 . Return Eligibility
You may request a return if :
The product is damaged, defective, or incorrect
The request is made within 7 days of delivery
The product is unused, unwashed, and in original condition
All original tags, packaging, and invoice are intact
2 . Non-Returnable Items
The following items are not eligible for return :
Used or damaged products (not due to our fault)
Products without original packaging or tags
Customized or made-to-order items (if applicable)
Items purchased on clearance or special offers
3 . Return Process
To initiate a return :
Contact us at info@greenmori.com
or call +91 7907704987
Provide your order details and reason for return
Our team will guide you through the return process
4 . Refund Policy
Once we receive and inspect the returned product, we will notify you
If approved, the refund will be processed within 5–7 business days
Refund will be credited to the original payment method
5 . Shipping Charges
Return shipping cost may be borne by the customer unless the product is defective or incorrect
Original shipping charges (if any) are non-refundable
6 . Exchange Policy
Exchanges are allowed only for size issues or defective products
Subject to product availability
7 . Cancellation Policy
Orders can be cancelled only before dispatch
Once shipped, cancellation is not possible
8 . Delayed or Missing Refunds
If you haven’t received your refund :
Check your bank account again
Contact your bank/payment provider
If still not received, contact us for support
9 . Contact Us
If you have any questions about this Privacy Policy, please contact us :
🌐 Website: greenmori.com
📧 Email: info@greenmori.com
📞 Phone: +91 7907704987